To Order
Select a tag style from the leash at left and click. Choose from the colors
and materials listed, enter in the information you want engraved, and
click "add to my cart." You'll be taken to our secure shopping area
to complete your purchase! Click here for ordering
by mail instead of online.
Shipping
Orders are shipped via first class mail from California to anywhere
in the US, and are sent out within 5 working days of your order. There
is a $0.50 cent per tag shipping & handling charge. International orders
will pay actual surface shipping costs.
Satisfaction guaranteed!
If you are not satisfied with your order due to an error or defect in
the tag or engraving, simply return the tag within 30 days of ordering,
noting the reason for the return and if you would like a free replacement
pet tag (with no additional shipping charge) or a full refund of the purchase
price.
If you do not receive your tag in the mail within 2 weeks, you must notify
us within 30 days of your order date by
email or phone 626-792-7151 x125 and receive a reply/return call authorizing
a replacement.
No refunds or replacements of any kind will be made after 30 days.
If you have any questions please call our Store at 626-792-7151 x125.
Thank you!
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